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HP Operations Manager provides ASG with a business-driven approach to achieving rapid control of a client’s IT systems. It is a distributed large-scale management solution that monitors, controls and reports the health of the IT environment across boundaries, thereby improving uptime for all layers that compose the electronic enterprise and service provider environments of today: Network; Systems; Databases; Applications; Services and the Internet.

ASG’s Operation Manager solution provides an open, extensible building-block approach to deliver a large-scale heterogeneous management solution. Its features include:

• Reliable, out-of-the-box infrastructure management with intelligent agents;
• Immediate and consistent visibility of the status of mission-critical application services;
• Distributed system and fault management process and workflow;
• Efficient event management, with customisable event filtering and consolidation; and
• Central Java-based operator console.

By taking advantage of HP Operations Manager’s common user interface, ASG managed service staff have immediate access to the status of mission-critical systems, network infrastructures (including intranets) and business-critical applications. To help our ASG staff manage our clients’ computing environments more effectively, HP Operations Manager provides access to a wealth of critical management information, including network and system performance data, enterprise-wide storage and backup information, hardware and software inventories and end-user profiles.