The new state-of-art facility will see 100 specialists IT jobs created in Adelaide, doubling ASG Group’s current workforce in South Australia.
The service desk has been built with the highest-level security rating to meet the data sovereignty and onshore IT security requirements of both government and corporate clients.
ASG Group’s Chief Operating Officer, Dean Langenbach, said that since ASG’s acquisition by parent company Nomura Research Institute in 2016, the company had grown substantially and were looking to build the ‘best operations centre’ in Australia to accommodate an expanded client base.
“The NOC has been built with further growth in mind and we are looking to open phase 2 in the near future,” he said.
Mr Langenbach explained that Adelaide was chosen primarily because of the city’s “smart state” reputation, its history of IT innovation and the availability of a highly skilled workforce.
Minister for Trade, Tourism and Investment David Ridgway welcomed the expansion of ASG’s local operations as a ‘vote of confidence’ in SA as a great place to do business.
“We are delighted that ASG is investing in its future growth and development here in SA and wish them every success as they create further employment opportunities for South Australians.”
ASG’s customers nationally include blue-chip private companies, major State and Federal Government departments and critical infrastructure and service providers.
These include Airservices – a Federal Government entity – which has successfully transitioned its Information and Communications Technology (ICT) support services to the SA Operations Centre. Additional clients are currently being transitioned.
The NOC is located at Westpac House, 91 King William Street.
Quote From a new recruit to the National Operations Centre in Adelaide:
David Tough is a system engineer, who recently joined ASG Group’s new National Operations Centre.
He has worked in IT for 21 years, 14 of them at local Government level, before looking for a change.
David was becoming stale and looking for a new challenge. “I found an advert for ASG and I was excited by the opportunity to work in an Operations Centre, servicing national clients.”
“It was a big step but one I’m very happy I had the chance to make,” says David. “The team are a great bunch with some serious smarts and every day is a school day. I’m always learning and growing my skills set.”
“I couldn’t recommend it enough”.