Service Management

Provides the overall Service Management for the services delivered to a client. This service can operate as a service broker providing selection, implementation, co-ordination and governance for all services consumed by a client.

ASG’s Service Management as a Service is aligned to the principles of SIAM and ITIL V3. It combines our Service Management Methodology, a mature service governance structure and architecture office to ensure IT delivers business-aligned outcomes that are focused on your business.

ASG’s professional practices are active participants, presenters and members of many associations and global best practice bodies to ensure that we not only keep ourselves current, but we share our experiences with our peers and members. ASG is regularly asked to speak and present at many of the association events or to provide articles and papers for their publications.

Access to this global best practice is built into our processes and methodologies, and it is through this that our customers gain access to our expertise in a consistent fashion across Australia.