Integrated Service Management software
With constant advances in technology and the notion of outsourcing gaining greater traction every day, businesses around the world are being forced to review their systems and processes in order to remain competitive. Managing multiple service providers, both internal and external, is now critical to managing service delivery across your business.
In order to support your business strategy and continual growth, the delivery of scalable, service-centric, and agile support services is critical to your success. Based on industry standards and good practice frameworks, adopting Marval MSM service management software ensures service levels, governance and compliance are met and your business users and consumers receive the best possible service from your support departments.
As Australasia’ exclusive Marval partner, ASG can help the client understand what benefits and competitive advantage cloud based technology can provide both in terms of cost and agility whilst reducing the risk through the delivery of our Jump Start pre-configured solution that enables deployment within weeks. This basic solution can be rapidly adjusted via configuration to meet the client’s more specific needs in short agile leaps.